Privacy Policy

Effective Date: June 15, 2023

Trawelplay Hospitality is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B travel services.

1. Information We Collect

We may collect the following types of information:

  • Business Information: Company name, GST number, business address, contact details
  • Contact Information: Names, email addresses, phone numbers of representatives
  • Booking Details: Travel itineraries, passenger information, payment details
  • Technical Data: IP addresses, browser type, operating system, usage data

2. How We Use Your Information

We use the collected information for:

  • Processing and managing travel bookings
  • Providing customer support and service
  • Communicating about bookings, offers, and updates
  • Improving our services and website functionality
  • Complying with legal obligations
  • Preventing fraud and ensuring security

3. Data Sharing and Disclosure

We may share information with:

  • Service Providers: Hotels, transport operators, and other vendors necessary for fulfilling bookings
  • Payment Processors: To complete financial transactions
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale

We never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Secure servers with encryption
  • Restricted access to personal data
  • Regular security assessments
  • Secure payment processing

While we strive to protect your information, no electronic transmission or storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain processing
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

6. International Data Transfers

As a travel company, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

7. Children's Privacy

Our services are directed to business clients and not to individuals under 18. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised effective date.

9. Contact Us

For questions about this Privacy Policy or your personal data:

Trawelplay Hospitality

212, 2nd Floor Okay Plus Kailash Tower

Durgapura Tonk Road, Jaipur

Email: privacy@trawelplayhospitality.com

Phone: +91 99294 31922